What is your return policy?

• Return window is 14 days from date of delivery.
• Item(s) must be unopened and still in new condition upon return.
• Refund will be processed after item(s) have arrived back to us.
• Customer pays return shipping. Feel free to use your preferred shipper.

When will my order ship?

• Your order will ship the same day if it is placed before 2:30 pm C.S.T.

Can I expedite my order?

• Yes! Customer pays for expedite shipping prices.

Do you send samples?

• Yes! We will send you samples for free with a phone, email, or website request.

Do you offer credit terms?

• Yes! We offer Net20 term accounts after with an application has been completed and approved.

Do you price match?

• Yes! We will not only meet our competitors prices, but we will BEAT them! We attempt to customize pricing for your center to be budget friendly!

Are you closed for the holidays?

• TotWorks is closed for all legal holidays.